Terms & Conditions

Welcome to Aquae Jewels website terms and conditions for use. These terms and conditions apply to the use of this website at www.aquae-jewels.com by accessing this website and/or placing an order, you agree to be bound by these terms and conditions.  Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us.

Payment: We accept all major types of credit card (MasterCard, Visa, American Express, JCB, Diners Club), as well as PayPal. We take all reasonable care to make our website 100% secure. All credit card transactions on this website are processed using 2Checkout, a secure trading online payment gateway that encrypts your details in a secure host environment.

At Aquae Jewels, we do not hold any of your credit card details. However in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.

Additional Payment Information for Customers outside of the UAE: The actual price charged to overseas customers will be subject to the exchange rate applied by the customer’s credit/debit card company.

Credit Card Validation: All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage.

Late and Lost Deliveries: If your delivery has been delayed, then please contact us and we will provide you with the tracking number to enable you to chase it up with the selected courier company.

 Prices: Goods are charged at price stated on the date the customer places the order and are exclusive of any VAT or import duties if applicable.  The only exception is countries from the European Union.  In these countries, the price will include VAT and import duties in order to ship your items, as mandated by customs regulation.

 Description: State sizes are accurate within reason. Variations may occur due to the handmade nature of the goods. Colours may vary from illustrations due to variations in computer monitors.

Copyright: Aigue Marine DMCC, holder of the brand Aquae Jewels, retains copyright of all designs, photography, text, and other content on this website, actionable in law for any breaches.